FIREARM RETAILER AND RANGE SALES TRAINING SERIES
In 2022, NSSF®, the firearm industry trade association, will be providing industry businesses with FREE in-depth sales training online via the 2022 Sales Training Series — a bi-weekly, live webinar series, with a focus on customer satisfaction, growth and return rate.
NEXT WEBINAR
Be More Profitable by Not ‘Selling’ Products
Wednesday, September 14 | 1 p.m. Eastern
The true path to profitable retail sits in the radical mental shift to realizing that selling products and services is the dividend of our customer interactions, not the purpose. If we do our job right and focus on “why” the customer came to our store we will not only sell more products but build long-term loyalty to our brand.
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In this session, we will focus on the key elements of listening skills, questioning techniques, and other tactics to discover the true needs of a customer and solve their problems through the sale of products and services.
Article by NSSF